FAQ - Searching & Browsing

How do I search for a product?

  • There are a number of ways you can search for a product until you find exactly what you're looking for.
    The most relaxing way to shop with us is to browse through the categories at the top of the web-page and then refine what you are looking for by clicking on each section.
    Alternatively, if you know exactly what you want, just type in the product or brand into our search facility (top right of the Website) and we will find you everything related to your specific search.

  1. Departments
    - Explore exclusive products
  2. All brands
    - Find your favorite brand in our All Brands list featured on the top right of the Home Page.
    - Try entering a Company, Category or Key Phrase (ie. High-heeled Sandals) into our Search box. Keep an eye on the suggestions which will be displayed as you type for a faster search.

Product details

  • The Product Page allows you to take a closer look at the item details before adding it to your Cart.
    Look at the alternative pictures that are available for the product. As details are essential, make sure to click on the image and enjoy a full-page zoomed view of the product.

How do I navigate the site?

  • Corporate links - easy access to My account, Order status, Wish list, Gift certificates, view cart, Help
  • Department links - each store has numerous departments where you can buy Accessories, Travel, Digital Accessories, Home decor, Stationery, Craft & Scrapbooking
  • Search box - find it quick; use the drop-down menu to narrow your search
  • Categories - in each store, products are organized into categories through which you may browse.
  • Breadcrumb trail - follow your trail back to where you started
  • Advanced search - narrow your search when you search by brand, categories and price.

Can you give me more information on a product?

  • We try to publish as much useful info as we can about all our products, to help you buy the things that will suit you best.
    The product page for every item includes sizing, a detailed description, care instructions, and most importantly, plenty of images.

    If there is anything further information you feel we need to put on there to help you, just let us know what information you'd like to see and we'll do our best to include it.

I have seen a product but it no longer seems to be in stock.

  • We know how frustrating it can be when you have your heart set on an item and you go to buy it but it's out of stock.
    However, some of our most popular products will run out very quickly so you do need to be quick and get it before someone else does. As we try to keep our products fresh, we add hundreds of new items every month so you might just find something similar to the one you were looking for.

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