International Shipping Methods & Costs
We ship worldwide from Korea, ship items by various shipping couriers. We are pleased to offer international shipping to over 80 countries. Click here to view full list.
- Economy Shipping - Korea Post (Air mail: No tracking number)
- Standard Shipping - Korea Post (Registered Air Mail: Tracking number)
- Express Shipping - DHL, FedEx, EMS(Express Mail Service - Tracking number)
Shipping charges will be automatically calculated at the cart page or check out page when both the delivery destination and service option is selected.
Please note that since (un-registered) Economy Airmail shipments can not be traced, we can not be responsible for items "lost in shipment" or otherwise "not received".
For guaranteed delivery we strongly suggest selecting a "Standard" or "Express" Shipping Option, which provides a "tracking number" to trace the status of your parcel(s) online.
Free Shipping Eligibility Requirements
To benefit from our Free Express Shipping offer on eligible orders of $200 and over (before discounts), please select the option “Free Shipping” when checking out. Parcels eligible for Free Express Shipping are usually delivered in 2-7 business days, depending on shipping destination and method of shipping.
The order will not ship until all items are available and in stock, which may affect delivery time.
All orders require a 1-3 business days of processing time prior to shipping. Your order leaves our warehouse within 1 ~ 3 days after your order is received.
- Place an order before 02:00 p.m.(South Korea time) - Processing time: 1~2 days
- Place an order after 02:00 p.m.(South Korea time) - Processing time: 2~3 days
Estimated Shipping Time
We ship all online orders Monday - Friday. On Korean holidays, your order will ship the next available shipping day. A tracking number will be emailed to you when your order ships. This tracking number will allow you to check on the delivery status of your order. Tracking number is only available for Standard shipping and Express shipping.
Expected delivery is an estimate of when we will attempt delivery of an item based on where it is in our network. This date is not guaranteed and will continue to be updated as your item travels to its destination. The date may be before, after, or on the same day as the Delivery Standard and is updated based on local information.
Please be advised that for international shipping, delays may occur due to foreign customs and situation.
Orders to international P.O. Boxes will be shipped with Korea Post and then delivered by your local post office. It is not available to ship to PO Boxes by Express Shipping.
Customs and Duties
Any import duties, taxes or brokerage fees are the sole responsibility of the receiving customer.
Any customs or import duties are charged once the parcel reaches its destination country. If customs duty may be charged, a brokerage fee(service fee) will be charged by courier. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
We prepared the package with the best condition for the smooth customs.