Contact Us
We're here to help with all your Korean stationery needs
Whether you have questions about our products, need help with an order, or want to share feedback, our dedicated team is ready to assist you. We typically respond within 24-48 hours.
Frequently Asked Questions
Quick answers to common questions
Order Processing
Orders are typically processed within 1-4 business days. You'll receive a confirmation email with tracking information once your order ships.
Shipping Information
We offer worldwide shipping with tracking. Delivery times vary by location: 3-8 days for express shipping, 6-15 days for standard shipping.
Product Authenticity
All our products are 100% authentic Korean stationery sourced directly from official distributors. We guarantee the quality and authenticity of every item.
Returns & Exchanges
We accept returns within 30 days of delivery for unused items in original packaging. Contact us first to initiate the return process.
Custom Orders
Looking for specific Korean stationery items? Contact us for custom orders or special requests. We'll do our best to source what you need.
Wholesale Inquiries
Interested in wholesale pricing for retail or business purposes? Email us with your requirements and we'll provide a custom quote.